Terms & Conditions

Last Updated: [Insert Date]

Welcome to GravixChat. These Terms and Conditions (“Terms”) govern your access to and use of the GravixChat website, platform, and related services (“Service”). By creating an account or using any part of the Service, you agree to be bound by

If you do not agree with these Terms, please do not use GravixChat

1. Eligibility

To use GravixChat, you

  • Be at least 18
  • Have the legal capacity to enter into a binding agreement
  • Use the Service for lawful purposes on

2. Account Registrati

To access the Service, you must create an accou

  • Email and passw
  • A supported OAuth provider (e.g., Google)

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities under your accou
  • Providing accurate and up-to-date information

We reserve the right to suspend or terminate accounts for incomplete, false, or misleading informati

3. Use of the Service

You may use GravixChat for:

  • Creating, deploying, and customizing AI chatbots
  • Training bots with website scans, documents, URLs, or manual content
  • Managing conversations, analytics, workflows, and instructions
  • Embedding the chatbot widget into your website or application

You agree not to misuse the Service as described in our Usage Policy, including but not limited to:

  • Illegal activity
  • Data scraping or reverse engineering
  • Distributing malicious content
  • Circumventing limits or billing mechanisms
  • Harassing, harmful, or misleading chatbot usage

We reserve the right to limit, suspend, or terminate access for violations.

4. User Content

You may upload or provide content such as:

  • Documents (PDF, DOCX, TXT, etc.)
  • URLs and website data
  • Text, instructions, and manual inputs
  • Workflow configurations and settings

You are responsible for ensuring:

  • You own or have legal rights to use the content
  • The content does not infringe copyrights or privacy laws
  • The content complies with GDPR, CCPA, or applicable regulations
  • No sensitive or prohibited data is uploaded

GravixChat is not liable for errors, inaccuracies, or damages caused by content provided by users.

5. Subscription Plans & Billing

GravixChat operates on subscription-based plans.

By subscribing, you agree to:

  • Pay all applicable fees associated with your selected plan
  • Authorize automatic recurring payments unless canceled
  • Understand that failure to pay may result in suspension or termination

Billing Terms

  • All fees are non-refundable unless stated otherwise
  • Subscription renews automatically unless you cancel before renewal
  • Upgrading may result in prorated charges
  • Downgrading may affect access to features or usage limits

For refunds, please review our Refund Policy.

6. Free Trial

GravixChat may offer a 7-day free trial.

During the trial:

  • You may access limited features as specified
  • You may cancel at any time before the trial ends
  • If not canceled, you may be automatically charged for the selected plan

We reserve the right to modify or terminate the free trial at any time.

7. Usage Limits

Depending on your plan, limits may apply to:

  • Monthly or daily message counts
  • Number of websites or bots
  • Document uploads or scanning frequency
  • Workflow actions or API calls
  • Storage of chat history

Exceeding limits may result in throttling, extra charges, or feature restrictions.

8. Intellectual Property

The GravixChat platform, brand, design, codebase, and all intellectual property belong to GravixChat.

You may not:

  • Copy, clone, or imitate the platform
  • Reverse engineer or attempt to access source code
  • Use the Service to create competing products
  • Remove branding or legal notices without permission

All user-uploaded content remains your property, but you grant GravixChat a license to process it for providing the Service.

9. AI Output Disclaimer

AI-generated content may occasionally be:

  • Inaccurate
  • Misleading
  • Outdated
  • Incomplete

You are responsible for reviewing and validating AI outputs.
GravixChat is not liable for damages caused by relying on chatbot responses.

10. Privacy & Data Protection

By using GravixChat, you consent to the processing of your personal data as outlined in our Privacy Policy.

We follow industry-standard security practices but cannot guarantee:

  • Absolute security
  • Prevention of all unauthorized access
  • Full protection against external attacks

You are responsible for complying with relevant data protection laws when collecting user data.

11. Third-Party Services

GravixChat may integrate with third-party providers, such as:

  • OpenAI
  • Analytics platforms
  • Payment processors (Stripe, Paddle, etc.)
  • Authentication services (Google OAuth)

You agree to follow the terms of those third parties.
We are not responsible for issues caused by external services.

12. Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in harmful or illegal activity
  • Fail to pay for your subscription
  • Abuse platform features or integrations

Upon termination:

  • You may lose access to your chatbot, data, and settings
  • We may retain certain records for legal or operational reasons

You may terminate your account at any time through your dashboard.

13. Limitation of Liability

To the fullest extent permitted by law:

  • GravixChat is not liable for indirect, incidental, or consequential damages
  • Total liability is limited to the amount paid in the last 12 months
  • We provide the Service “as is” without warranty of any kind

14. Changes to the Terms

We may revise these Terms at any time.
Changes become effective once posted.
Continued use of the Service constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by applicable international digital service regulations.
Specific jurisdiction may depend on your location or local legal requirements.

16. Contact Us

If you have questions about these Terms, please contact:
support@gravixchat.com